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Our Dedicated Staff

Our friendly staff is dedicated to helping you recover

Our Dedicated Staff

Our friendly staff is dedicated to helping you recover

COVID-19 Coronavirus Update

Arrow Passage Recovery is still accepting new patients at this time.

We currently have zero diagnosed cases of COVID-19, and are taking extra precautions to protect the health and safety of our clients, staff, and community. 

If you have any questions or concerns, please call us at: 844-347-0543

More Details

Lyndsie Smith , LPC; LICDC; C-PD


My name is Lyndsie and I am a licensed professional counselor, a licensed independent chemical dependency counselor, and a certificated personality disorder practitioner. I received both my undergraduate and master’s degrees from Youngstown State University. I am very passionate about working with individuals that struggle with addiction, and have spent the majority of my professional career working in inpatient settings. I believe that treatment is most effective when it can be individualized and include the family as a whole. It is my goal to assist all patients in my care in living a sober and successful life.

Hobbies: Outdoor Activities, Reading, Movies

Sarah Nelson


Sarah Nelson currently holds a CDCA certification from the State of Ohio Chemical Dependency Board and is a proud member of the Arrow Passage Recovery Admissions Team. Sarah stumbled upon her calling in 2012 when she began a career in community mental health and addiction services.

In 2013, Sarah completed the Connecticut Community for Addiction Recovery (CCAR) training and was certified to practice as a Recovery Coach in the mental health addiction recovery field. In 2015, Sarah attended a Town Hall meeting that called for more drug and alcohol prevention and education within her community. Responding to the demand, alongside of her police department, Sarah formed a grassroots community coalition that addressed the specific needs of community residents.

Under Sarah’s leadership, In 2016, the coalition was awarded the Hope Award for Innovation through the Stark County Mental Health Addiction Recovery (StarkMHAR) along with being recognized by Ohio Governor John Kasich for their community dedication and involvement. Also in 2016, Sarah along with a member of the coalition completed The National Coalition Academy through Community Anti-Drug Coalitions of America (CADCA) and was recognized in Washington DC for this achievement. Sarah was married in 2018 to a wonderful man who is pursuing his calling in ministry and has a teenage son who is the center of her heart.

Sports: Cleveland Monsters and Cleveland Indians

Hobbies: hiking, reading, movies, and family time.

Quotes: In the same way, let your light shine before others, that they may see your good deeds and glorify your Father in heaven. -Matthew 5:16

Emmanuel Turner

Director of Operations

Emmanuel was born in Alliance, Ohio and raised in Canton, Ohio. He worked his way up in Arrow Passage from being a peer support technician to the director of admissions. Along with that, he is also an ordained elder and youth pastor and has been married for 10 years (November 28th) to his lovely wife, Kristy, and together they have one child, a daughter, Anaiya.

Sports: Dallas Cowboys, University of Michigan Football, Duke University Basketball

Hobbies: Traveling around the state and across the country advocating for suicide prevention and awareness.

Quote: “You are perfect, you are worth it, and you have purpose”.

Samantha Whitmer , CDCA

Chemical Dependency Counselor Assistant

My name is Samantha Whitmer, born and raised here in Canton, Ohio. I have my degree in Human and Social Services: Chemical Dependency. I am a mother of 3 boys and a step-daughter, they make me a better person everyday. “Pick your head up and keep smiling”, is what I use as a affirmation everyday. Life isn’t always easy, most days are harder than most and sometimes there isn’t anything we can do about it everyday- all we can can do it try our best and keep our heads up and keep pushing forward.

Movie: Dirty Dancing

Sports: Softball

Hobbies: Hanging out with my family and friend

Quote: “Helping one person might not change the whole world, but it could change the world for one person”

Amanda Demattio

Office Manager

I`m from New Philadelphia. I attended the University of Mount Union and graduated in 2017 with a Bachelor’s degree.

Movie: Lion King

Sports: Cleveland Indians

Hobbies: Playing with my Dogs

Quote: “It`s not where you`re at, it`s where you want to be and what you`re willing to do to get there.”

Melissa Printz


I started working at Arrow Passage Recovery over a year ago, I also am a phlebotomist for the company, i am currently working on my CDCA I really enjoy working an helping others, I love working with people and seeing the outcome and the impact I make on the clients life, I enjoy working with a great team.

Sports: Cleveland Cavaliers & Ohio State Buckeyes

Hobbies: Kayaking & Traveling

Quote: “Don’t regret the past, just learn from it.”

Shetoria Allen , LPN

Licensed Practical Nurse

Shetoria Allen, LPN was born and raised here in NE Ohio. She is married with two children, and loves being the grandmother of two beautiful girls. She has spent most of her life locally, but also resided in Virginia Beach, VA where she received her education in practical nursing from Medical Careers Institute, one of the top leading technical schools in the Tidewater area.

Movie: The Big Blue

Sports: New England Patriots

Hobbies: Spending Time with Family, watching TV, and learning how to create wigs and hair pieces

Quote: “Without courage we cannot practice any other virtue with consistency. We can’t be kind, true, merciful, generous, or honest.” – Maya Angelo

Joeseph Turner


Hello, I am Joe Turner. I am the Case Manager as well as the Alumni President here at APR. I am a proud High School graduate from The Canton McKinley Bulldogs. I have my Associate’s degree in Human and Social Services from Stark State College. I have both my Bachelor’s degree and Master’s Degree from the University of Akron. I spent 18 years in the Juvenile Justice Field and just recently transferred over to adults with addiction. I am currently an Adjunct Instructor at Stark State College where I teach Substance Abuse, Human Behavior, Social Welfare, and Social Work Practice. I am also one of the associate Ministers at First Church of God in Christ.

No Matter where I am, or what I am doing, my passion is to help. I am a firm believer in as long as you are alive, you have hope. That is why I enjoy going above and beyond to help because sometimes people just do not see the potential they have to overcome life’s struggles.

No Matter where I am, or what I am doing, my passion is to help. I am a firm believer in as long as you are alive, you have hope. That is why I enjoy going above and beyond to help because sometimes people just do not see the potential they have to overcome life’s struggles.

Sports: McKinley Bulldogs, Indianapolis Colts, and THE Ohio State Buckeyes.

Hobbies: Basketball, Family Time.

Quote: “If you think you can, you can. If you think you can’t, you’re right.” Man is what he believes.

Courtney Butterfield


Courtney’s mission in life is to share her gifts with other people, and to show them how great they can be. She feels beyond blessed for the moments shared with her clients over the years, and realizing nutrition is only a part of their journey. The counseling Courtney shares encompasses cognitive behavior therapy- making sustainable positive lifestyle changes and eliminating ‘diet approach’ thinking to eating. Her heart is full when clients discover parts of themselves they didn’t know were there. Courtney’s educational background includes a Bachelor of Science in Nutrition and Dietetics from the University of Akron, completion of the Coordinated Internship Program through Akron, Certified Sports Nutritionist, and Certified Personal Trainer through the American Council on Exercise.

Sports: Favorite Team – Cleveland Cavaliers

Quote: “Do not be conformed to this world, but be transformed by the renewal of your mind” romans 12:2″.

Heidi Russell, CDCA II

Chemical Dependency Counselor

My name is Heidi Russell, I have earned my CDCA II, and Associates Degree in Medical Office Management. I currently am a Chemical Dependency Counselor. I am working towards my Bachelors degree in Human and Social Services Child and Family Welfare. I am a single mother of 3 boys who are my world. I started my journey at Arrow Passage as a Peer Support Technician and worked my way to a Treatment Counselor, I am so grateful for my journey here, I do what I love and love what I do. I really enjoy watching Cleveland sports, reality TV, music, and arcade games.


Movie: Love and Basketball

Sport: Basketball and Cleveland Indians Baseball

Hobbies: Creating memories with my children

Quote: You miss 100% of the shot you don’t shoot.

Briana Bourne, CDCA


My name is Briana Bourne. I hold a bachelor’s degree in human services with a concentration in substance abuse as well as a CDCA certification. I am currently enrolled in the master’s program for clinical mental health counseling at Malone University. I have always had a passion for helping people and have truly found my calling in substance abuse counseling.


Movies: High Fidelity, Empire Records, Pitch Perfect

Hobbies: Reading, watching movies, spending time with my family

Quote: “Don’t judge each day by the harvest you reap, but by the seeds that you plant.” -Robert Louis Stevenson

Chase Klingshirn, CDCA II;CT;MFT-T

Chemical Dependency Counselor Assistant

My name is Chase Klingshirn, I graduated from the University of Mount Union with my undergraduate degree in psychology. I recently finished my Masters degree in Marriage and Family Therapy at the University of Akron. I am currently pursuing my license in professional counseling. I have previous experience working with severe and persistent mental illness as well as previous work with families and children. I have a strong passion for my job and love listening, conversing with, and assisting people who are motivated and ready to improve their lives.


Teams: All things Cleveland, especially the Browns

Hobbies: Exercising, Outdoor activities, Being with family and friends

Quotes: “For every dark night there’s a brighter day.”

“Comparison is the thief of joy.”

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